Technological era has moved everything based on internet. The best example is that we cannot even remember our near and dear ones phone number if our contacts in our mobile gets deleted! As we depend more and more on systems, servers and internets, there are chances of any of these external factors failing for a short while without any alert. Whether the system is up or down, What may ever be the scenario, we need to be able to place orders seamlessly in an independent fashion. Tradeplus is working more on that to ensure hassle free trading at all scenario. 

Here is how you may place orders through us when you have trouble in placing it online..

Raise an Order Placing Ticket from Support Portal

Steps

Visit https://support.tradeplusonline.com/support/home

Login using your UCC and Date of Birth

Search for Order Placing FAQ from Search Bar

Scroll down the page to Create a Ticket

Type your orders and send 

This will raise a Ticket with faster resolution time.

Track the status of your ticket, whether its open or resolved from Track Ticket option

Raise an Order Placing Ticket from Rocket or Rocket Plus

Steps

Login to your Trading App or page

From the menus provided within the Rocket App or page, choose Support

If you use Rocket Plus, go to menu and select Support

This will take you to the support page 

Search for Order Placing FAQ from Search Bar

Scroll down the page to Create a Ticket

Type your orders and send

During downtimes, it might be difficult to reach us over phone due to abnormal higher call flows. In such scenarios, tickets with subject as Order placing will help us place them even if the calls are missed.