Re-activate Dormant Account

When is the Trading Account said to be inactive/Dormant?

Trading Account is said to be inactive if there is no trading transaction (buy or a sell or both) in the account for a continuous 12 months' period. As per Exchange regulations such accounts are to be marked ‘Inactive’ or 'Suspended'

How to activate a Dormant Account?

Online : You can re-activate your account online by just going to the Re-KYC module and confirming the KYC details. Your account will be re-activated within 48 working hours of submitting the activation request. 

1) Click here to re-activate online.

2) Enter your UCC and Date of Birth and submit. You will receive an OTP on your registered email ID and Mobile number. 

3) On entering the OTP you will be taken to the Re-Kyc dashboard as shown in Screenshot 1 . On selecting the menu bar on the top right of the Mobile screen the dormant account reactivation menu will be shown. 

4) You then be required to confirm your KYC details and submit the Reactivaton request. 

Physical Mode: If you are unable to do Aadhaar OTP based eSign, you need to physically sign the KYC with support documents and send the completed forms to the address below. Use the attached KYC PDF to sign and send. 

Tradeplus , C/O Navia Markets Ltd 

KYC Department | 4th floor, Ganga Griha 

No.9 Nungambakkam High Road 

Nungambakkam, Chennai – 600034. Phone: 08037017382

Your account will be re-activated within 48 working hours of receiving the completed KYC forms. 

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