What happens if the payment under Running Account Settlement does not reach me for some reason?

Settlement will be done through IMPS/NEFT/RTGS transfer. The funds will be in your Primary Bank account within one working day from the Running Account Settlement payout date subject to bank working day. Client needs to ensure that you have updated your latest active Bank account in our records.  


If the running account settlement amount does not get credited to your bank account, it could only be due to mismatch in the bank account number or mismatch in name as registered in the bank portal. Such  funds will be returned back to us by the Bank  and the same will be communicated to you. Also, if you see an amount debited in your ledger towards payment under Running Account Settlement but do not get the funds credited to your bank account by next working day, you are requested to check if you have updated your latest bank details with Navia.  Click here to check and update your Bank Details.  

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