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Knowledge base
General & Account Opening
Quick glance of things I should know before opening an account with Tradeplus
15
What is the company's mission?
Why should I trade with Tradeplus?
Tradeplus brokerage and other charges list
What will be my brokerage if I don't subscribe to Infinite Trading Plans?
What are the stamp duties for different states?
See all 15 articles
Tradeplus Client Referral Program
5
How does Tradeplus Referral Scheme work?-
What are the benefits to me if I refer a client to Tradeplus?
How is the Referral Amount calculated?
How can I withdraw the Referral amount which is credited to my SMP ledger ?
How to see the status of the leads referred by me?
Tradeplus Partner
3
What are the various plans available for introducing clients to Tradeplus?
Can I enroll for all 3 schemes or will be able to choose only one of them?
Can I register as AP in all three exchanges, NSE, BSE and MCX?
Things you should know once your Account is opened with us
10
How will I be intimated once the account with Tradeplus is opened ?
What should I do once the Account is opened?
Download Tradeplus Mobile APP and stay on top of your Account with us.
How to Fund my Account?
What is SMP?
See all 10 articles
Subscription Management Portal
Overview of the SMP
3
What is the Subscription Management Portal ?
What is a base pack?
What are Value Packs offered?
How it works
7
Login to SMP?
How do I activate/deactivate my base or value packages using SMP?
How do I recharge my SMP ?
What is partner value pack ?
How do I activate a Partner Pack?
See all 7 articles
Billing and payments
7
What is my billing cycle?
Fund / recharge your SMP ledger?
What if I have insufficient funds in my SMP ledger?
Can I fund my trading ledger using my SMP ledger credits?
Can I withdraw funds from my SMP ledger? If yes , how ?
See all 7 articles
Backoffice / Depository / Compliance
Backoffice
11
Login to my backoffice?
Backoffice Reports
How do I access my contract notes?
Profit and Loss report for Income tax filing
View my login history
See all 11 articles
DP Statements, DIS, Pledge, Edit Profile, Online payment of DP dues using credit / debit card etc
10
Demat holding and Transaction statement
Can I pay my DP dues online?
How do i convert physical shares into electronic holding?
How to transfer the shares against my selling?
How can I settle the shares sold which are held in other DP?
See all 10 articles
DOWNLOADS - Software, Forms and Policies
1
Downloads - Software, Forms and Policies
Securities Lending and Borrowing (SLB)
3
Securities Lending and Borrowing (SLB) FAQ's
How can i enroll for Securities Lending and Borrowing (SLB) ?
What is the benefit for me to participate in SLB ?
Trade in Commodities, Equity and Currency under a single account - FAQ's
7
I have Commodity account opened after 16th October 2018. Now i want to open Equity account. What should i do ?
I have an Equity account opened after 16th October 2018. Now i want to open Commodities account. What should i do ?
How can i give stock Collateral towards margin for my Commodity account ?
How can i transfer margins between my Equity and Commodity account ?
Will DP stocks on which i have given POA be considered as stock collateral for my commodity account ?
See all 7 articles
Profile Changes
5
How do I change my registered email ID and/or Mobile number ?
How do I change my registered communication address ?
How do I give a new nomination / change nomination for my trading account ?
How can I change my primary bank or link more bank accounts with Tradeplus?
How do I change my NSE NOW Trading platform password?
Enhanced Supervision and blocking of accounts for Trading - FAQ's
1
Enhanced Supervision and blocking of accounts for Trading - FAQ's
Buy Back
5
How to apply for Buy Back of shares through Tradeplus?
What is the process after applying for Buy Back?
Buy back accepted, how the funds pay-out available?
Buy back is not accepted, when the shares are credited back to demat account?
What are all the charges involved for buy back offer?
Physical settlement in Equity Derivative
10
What is physical settlement in Equity Derivative?
What are the list of securities available for physical settlement and what is the criteria for selection?
Which are the positions are marked for physical settlement?
How can avoid for physical settlement even the Option position is held after closure of expiry day market?
How settlement obligations are computed for physical delivery?
See all 10 articles
FATCA / PMLA / AML
3
FAQ's on FATCA
FAQ's on PMLA
How to update the financial details / annual income in Tradeplus Portal
Trading Holidays
3
Trading Holidays for 2017
Trading Holiday for 2018
Trading Holidays 2019
Video Tour of Backoffice
3
Introduction to Tradeplus back office dashboard
How to request for funds payout ?
Back office reports - Portfolio and Capital gains
Explainer videos
INFINI-POWER
10
What is INFINI-POWER?
Interface layout features
Flash data and News
Workspaces and dashboards
Watch Lists
See all 10 articles
Tradeplus Mobile
1
Overview of Tradeplus Mobile
Trading, Platforms & Tools
Call N Trade
11
What is Call & Trade?
What is the TPIN ?
Where do I call for placing my orders and answering my queries?
How do I get a TPIN?
How secure is the Call N Trade facility?
See all 11 articles
Platform and Segments
3
What are the exchanges that I can trade on with Tradeplus?
What is the trading platform offered?
Do you offer mobile trading?
Stock Alerts (ALIVE)
14
What is AMS ?
Why AMS ?
What are the various kinds of alerts I can set?
How to get started ?
How to buy Credits in AMS?
See all 14 articles
Tradeplus Mobile - User Guide
13
What is Tradeplus mobile features and how can it help me ?
Tradeplus Mobile - View/Edit Profile
Tradeplus Mobile - Download and Install
Tradeplus Mobile - Back office
Tradeplus Mobile - Funds Payout
See all 13 articles
Smart Trade Desk (STD)
2
Can I know more about Smart Trade Desk services ?
What is SMART TRADE DESK (STD)?
Margin Trading Facility (MTF)
8
Margin Trading Facility (MTF) - FAQ
List of stocks funded under MTF
List of stocks accepted as Collateral
How do i transfer stocks from my DP account to the MTF collateral account ?
What is Margin Trading and how i can benefit by availing Margin Trading Facility ?
See all 8 articles
Margin policies and products
28
How much intraday leverage do you provide?
What about intraday leverage in the options segment?
What is the margin requirement for Delivery / carry forward trades (Product type NRML/MTF) ?
When can my intraday positions (Product type MIS & CO ) be squared off by RMS?
When can my Carry forward positions (Product type NRML) get squared off?
See all 28 articles
INFINI-TRADER
20
What is your Trading software INFINI-TRADER?
Can I have the complete user manual for the basic features of INFINI-TRADER?
How do I install the trading software, INFINI-TRADER?
How do I login to INFINI-TRADER?
How can I set my own Market Watch for INFINI-TRADER / NEST TRADER?
See all 20 articles
NSE NOW
20
What is NSE NOW software ?
What is the solutions to the NOW application Market watch Colour issue in the windows 8 & above operating systems.
NSE NOW Mobile - logging in as Guest
NSE NOW Mobile - logging in as Trade Plus user
NSE NOW Mobile - How to View quotes, Place orders, View Order, View Trades, Positions, Limits, IPO, Change password etc ?
See all 20 articles
Order types and placing them
6
Can I place After market orders?
What are the After Market Order timings?
How do I shift my positions?
How can I place Basket Orders?
What is cover order? How do they work for higher leverages?
See all 6 articles
Troubleshooting
1
I placed a stop loss order which got executed, but I don’t see my stop loss price on the charts of my trading platform?
Interest Rate Futures
1
Interest Rate Futures
Deposit / Withdraw Funds
Withdraw funds
3
Withdraw / Payout of Funds
What is clear credit balance
What if I request for an amount which is in excess of my available balance (clear credit) ?
Deposit Funds
5
List of banks available in BILL DESK payment gateway.
What if I have transferred money from an unregistered account?
List of banks available in ATOM payment gateway?
UPI FAQ's
Deposit / Payin of funds.
Auto Settlement and Running Account Authorisation
13
What is Running Account Authorization:?
How is the Running Account settlement of Funds done?
What is the difference between daily settlement and running account settlement
If I have given a standing instruction and also I give a specific funds payout request, will funds still be settled as per standing instruction process as prescribed above ?
What should I do to ensure that the funds in my Trading Account are not settled on a daily basis?
See all 13 articles
NRI Queries
Trading and Risk Management - Equity Cash
7
What is the trading system used for trading in Equity Cash, How to download and what are the features ?
How do i transfer amount for trading ?
What are the various activities that are carried out by the broker and banker when I buy/sell shares from my NRE account ?
Can i buy any shares or are there any restrictions ?
What are the steps required to sell my ESOP or IPO shares, generally called shares acquired through the primary market ?
See all 7 articles
Bank Accounts
8
How do i activate my dormant PIS bank a/c with Bank ?
Who are your Banking Partners for NRI Trading ?
Can I have my NRI Bank in a branch location of my choice?
Can I transfer funds between my PIS Bank Account and Non PIS Bank Account ?
What is the difference between PIS Bank Account and Non PIS Bank Account?
See all 8 articles
New Account opening
18
Who can open a NRI Share Trading Account with Tradeplus?
Where are your existing NRI clients predominantly located?
What are my investment options if I hold a NRI Trading Account with Navia?
What are the various types of NRI Demat Accounts I can open through Tradeplus ?
What are various options I have for placing Orders?
See all 18 articles
Trading - Derivatives
10
Can a NRI trade in Futures and Options ?
Can a NRI trade in Currency and Commodity segments?
Should I open a PIS Bank Account to trade in Derivatives segment?
What is the role of Stock Holding Corporation of India LTD ( SHCIL ) in Derivatives Trading?
How do I fund my F&O Trading Account?
See all 10 articles
General
8
How do i change my communication address in my broking and DP account ?
How do I change my registered email ID and/or Mobile number ?
How do I change my registered NON PIS bank account with Trade Plus ?
How do i get a PAN card ?
FAQ on NRI trading prepared by National Stock Exchange ?
See all 8 articles
Foreign Nationals
1
Account opening of Foreign Nationals for ESOP purpose is made simple
Mutual Fund Queries
General Queries on MF
7
What is a Mutual Fund ?
What are the different types of Mutual Funds?
What should I do to invest in Mutual Fund?
Who can invest online in Mutual Fund through Tradeplus?
Can a NRI , OCI & PIO invest in Mutual Funds online through Tradeplus ?
See all 7 articles
INFINI MF - Online Mutual Fund Platform
26
How to invest in Mutual funds after selecting 'Add funds'?
How to invest in Direct and Non Direct Mutual Funds through Tradeplus ?
Where to find Direct or Non- Direct funds on INFINI MF?
Why invest in Direct MFs through Tradeplus?
How does Direct MF add upto 1% to my returns on MF investment?
See all 26 articles
MF -Funds
2
How are the funds transferred ?
Which section should I select to transfer funds in Mutual funds?
INFINI MF - Conditional Order
4
What is a Conditional Order?
Is there a validity period for investing on conditional offer?
What happens when the credit balance in my Trading Account is less than the order value at the time when the criteria of the Conditional Order is met?
When will my conditional order become a normal order?
INFINI MF - SIP Order
3
How is an SIP order processed with INFINI MF?
What is a SIP Flexi Plan?
How to calculate how much I would have made with a selected SIP before placing an order?
Mutual funds - explanatory videos
10
How do I use Mutual funds platform at Tradeplus online?
How to sign into your MF Account?
How to add funds to your account for Mutual Funds investment?
How to place a conditional order?
How to redeem an order?
See all 10 articles
GSEC / IPO / Bonds / OFS
IPO/NFO/BOND Queries
12
What is Initial Public Offer?
Can I apply online in IPOs through Tradeplus ?
What are basic requirements to apply in IPOs through Tradeplus?
What are the various types of IPOs I can apply online through Tradeplus?
What is BOND?
See all 12 articles
Investment in Government Securities
2
Non-Competitive Bidding Platform for Government Securities
Invest in G-SEC through Tradeplus Mobile app
Offer for Sales (OFS)
1
Can i participate in OFS through my account with Tradeplus?
INFINI TRADING SOLUTIONS
INFINI TRADING SOLUTIONS
2
How to subscribe to INFINI TRADING SOLUTIONS Packs?
What are the Subscriptions Plans for ITS?
INFINI WEB - FAQs
11
What is INFINI WEB ?
INFINI WEB - User Manual
How to get started with INFINI WEB?
How to place orders on INFINI WEB
Market watch on INFINI WEB
See all 11 articles
INFINI-POWER
15
What is INFINI-POWER?
Was INFINI-POWER developed in-house by you?
How do I install INFINI-POWER?
How do I subscribe to INFINI POWER?
Can I use Back Office Login credentials to logon to INFIN-POWER?
See all 15 articles
