Customer Support Portal

Platform and Segments 3

• What are the exchanges that I can trade on with Tradeplus?
• What is the trading platform offered?
• Do you offer mobile trading?

Stock Alerts (ALIVE) 14

• What is AMS ?
• Why AMS ?
• What are the various kinds of alerts I can set?
• How to get started ?
• How to buy Credits in AMS?

See all 14 articles

Smart Trade Desk (STD) 2

• Can I know more about Smart Trade Desk services ?
• What is SMART TRADE DESK (STD)?

Margin Trading Facility (MTF) 8

• Margin Trading Facility (MTF) - FAQ
• List of stocks funded under MTF
• List of stocks accepted as Collateral
• How do i transfer stocks from my DP account to the MTF collateral account ?
• What is Margin Trading and how i can benefit by availing Margin Trading Facility ?

See all 8 articles

Margin policies and products 28

• How much intraday leverage do you provide?
• What about intraday leverage in the options segment?
• What is the margin requirement for Delivery / carry forward trades (Product type NRML/MTF) ?
• When can my intraday positions (Product type MIS & CO ) be squared off by RMS?
• When can my Carry forward positions (Product type NRML) get squared off?

See all 28 articles

INFINI-TRADER 20

• What is your Trading software INFINI-TRADER?
• Can I have the complete user manual for the basic features of INFINI-TRADER?
• How do I install the trading software, INFINI-TRADER?
• How do I login to INFINI-TRADER?
• How can I set my own Market Watch for INFINI-TRADER / NEST TRADER?

See all 20 articles

NSE NOW 20

• What is NSE NOW software ?
• What is the solutions to the NOW application Market watch Colour issue in the windows 8 & above operating systems.
• NSE NOW Mobile - logging in as Guest
• NSE NOW Mobile - logging in as Trade Plus user
• NSE NOW Mobile - How to View quotes, Place orders, View Order, View Trades, Positions, Limits, IPO, Change password etc ?

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Order types and placing them 6

• Can I place After market orders?
• What are the After Market Order timings?
• How do I shift my positions?
• How can I place Basket Orders?
• What is cover order? How do they work for higher leverages?

See all 6 articles

Troubleshooting 1

• I placed a stop loss order which got executed, but I don’t see my stop loss price on the charts of my trading platform?

Interest Rate Futures 1

• Interest Rate Futures