Backoffice FAQ

How do I login to my backoffice?
You can login to your Tradeplus dashboard, which is your hub for all services provided by us.   There are two methods in which you can logon to Bac...
Wed, 20 Jan, 2016 at 2:05 PM
Forgot password?
Forgot Password? No worries! You don’t need to fill a ticket at all. We understand your sense of urgency and have made the process easy for your password re...
Tue, 15 Mar, 2016 at 2:03 PM
How does the Backoffice screen look like?
Here's what you shall see once you login to your backoffice:
Tue, 4 Apr, 2017 at 5:58 PM
How do I access my trading ledger?
Once logged in to your Backoffice, click the Menu bar on the left, which is usually collapsed. Click to expand it Under Finance , the first link is ...
Tue, 4 Apr, 2017 at 5:16 PM
How do I access my contract notes?
The menu on the left should be accessed and then within that: Goto Trading Click Digital Contracts/eMails This is an archive of all emails sent ...
Tue, 4 Apr, 2017 at 6:13 PM
How can I generate a CTT report for my reference?
Again, within the Menu bar Click Trading Go to Security Transaction Tax (Form 10DB) From the drop-down menu, choose Commodity
Tue, 4 Apr, 2017 at 6:21 PM
How do I generate a summary report of my portfolio?
You can do this in two ways: Click the shortcut button at the Top of the screen titled "Portfolio Report" On the menu bar to the left, go ...
Tue, 4 Apr, 2017 at 6:26 PM
How do I view my Open positions?
You can find the shortcut at the Top of your screen Or, you can navigate to the Menu bar to the left and click "Net Positions" tab under the ...
Tue, 4 Apr, 2017 at 6:30 PM
How can I access my P&L statement?
Goto Derivatives in the Menu bar to the left Navigate to Client’s Profit and Loss Position.  There you can choose Commodities from the drop down menu ...
Tue, 4 Apr, 2017 at 6:34 PM
Viewing my login history
This is a really nice feature towards enhancing accountability, transparency and a good control system in general.  Navigate to Utilities >> Login...
Tue, 4 Apr, 2017 at 5:39 PM