Customer Support Portal

Trading and Risk Management - Equity Cash 7

• What is the trading system used for trading in Equity Cash, How to download and what are the features ?
• How do i transfer amount for trading ?
• What are the various activities that are carried out by the broker and banker when I buy/sell shares from my NRE account ?
• Can i buy any shares or are there any restrictions ?
• What are the steps required to sell my ESOP or IPO shares, generally called shares acquired through the primary market ?

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Bank Accounts 8

• How do i activate my dormant PIS bank a/c with Bank ?
• Who are your Banking Partners for NRI Trading ?
• Can I have my NRI Bank in a branch location of my choice?
• Can I transfer funds between my PIS Bank Account and Non PIS Bank Account ?
• What is the difference between PIS Bank Account and Non PIS Bank Account?

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New Account opening 18

• Who can open a NRI Share Trading Account with Tradeplus?
• Where are your existing NRI clients predominantly located?
• What are my investment options if I hold a NRI Trading Account with Navia?
• What are the various types of NRI Demat Accounts I can open through Tradeplus ?
• What are various options I have for placing Orders?

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Trading - Derivatives 10

• Can a NRI trade in Futures and Options ?
• Can a NRI trade in Currency and Commodity segments?
• Should I open a PIS Bank Account to trade in Derivatives segment?
• What is the role of Stock Holding Corporation of India LTD ( SHCIL ) in Derivatives Trading?
• How do I fund my F&O Trading Account?

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General 6

• How do i change my communication address in my broking and DP account ?
• How do I change my registered email ID and/or Mobile number ?
• How do I change my registered NON PIS bank account with Trade Plus ?
• How do i get a PAN card ?
• FAQ on NRI trading prepared by National Stock Exchange ?

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