To activate a suspended account online, follow these steps:

1. Eligibility: Ensure you have an Aadhaar-linked mobile number, are the sole holder of an individual demat account, and no joint holders.

2. Online Activation:

   • Navigate to the reactivation page via Re-KYC link.
   • Enter your UCC and Date of Birth, then submit.
   • Verify via OTP sent to your registered email and mobile.
   • Confirm KYC details and submit the reactivation request.
3. Next Steps:

• We compare your details with the Know Your Client Registration Agency (KRA).
• If everything matches, your account is activated within 48 working hours.
• If not, we update your details with KRA, which is required for account activation.

• KRA sends you an email and SMS to verify your email and mobile number.
• Click the validation links in the email and SMS to confirm your details.
• Once verified by KRA, your account will be activated within 24 hours.

• Online Request: Up to 5 working days, if you promptly verify your email and mobile.
• Offline Request: Up to 10 working days, with prompt email and mobile verification.

Physical Activation:

• Download and fill out the KYC form, enclosing self-attested copies of your PAN card, address proof (if changed), and a cheque leaf (if the bank details have changed).
• Send the completed form and documents to Navia Markets Limited at the Registered office.

Address: Navia Markets Limited
Ganga Griha, 4th & 5th Floor, No.9 (old No. 6D), Nungambakkam High Road,
Nungambakkam, Chennai - 600034.