Billing and payments

All about billing cycles and making payments through your SMP

What is the validity period of the base and value packs?
 All the base pack and value pack subscriptions are on monthly basis except for Call N Trade pack where subscription is renewable once in 15 days. The val...
Sun, 28 Aug, 2016 at 11:16 PM
What is my billing cycle?
Your billing starts on the day your pack is activated.  The validity period for all packs except Call N Trade Pack is 30 days. The validity period f...
Sun, 28 Aug, 2016 at 7:43 PM
What happens if my Base Pack or Value Pack is activated not on the 1st of a month?
This is a likely scenario when you activate a Base Pack or a Value Pack for the first time, it might not be the 1st of the month. In ...
Sat, 24 Sep, 2016 at 1:56 PM
How do I fund / recharge my SMP ledger?
You can fund / recharge your SMP ledger in 3 ways: Auto swipe / Transfer credit from your Trading account ledger to your SMP ledger. See the s...
Tue, 8 Dec, 2015 at 12:46 PM
How do I recharge my SMP ledger through payment gateway?
You can do this as shown in the video below: Step 1: Logon to back office of  Step 2: Click on Subsc...
Mon, 11 Dec, 2017 at 4:34 PM
How do I recharge my SMP ledger using my trading ledger?
IT IS 5 STEPS PROCESS: Step 1: Logon to back office of  Step 2: Click on Subscription Management P...
Wed, 13 Apr, 2016 at 3:03 PM
What if I have insufficient funds in my SMP ledger?
You need to recharge your SMP ledger if this is the case. However, if you fail to recharge your SMP ledger, we follow an auto debit process whereby ...
Sat, 24 Sep, 2016 at 2:12 PM
Can I fund my trading ledger using my SMP ledger credits?
No, you cannot. You can fund the SMP ledger using the trading account ledger, but not the other way round.        
Wed, 4 Jun, 2014 at 1:23 PM
What are the Terms and Conditions for usage of the SMP ?
Please find attached the terms and conditions for the SMP
Thu, 22 Nov, 2018 at 12:53 PM
Can I withdraw funds from my SMP ledger? If yes , how ?
Yes, you can withdraw funds from your SMP ledger.  A withdrawal fee of Rs.199/- plus GST is applicable for requests less than Rs.1000/-. For a detai...
Tue, 13 Nov, 2018 at 8:05 PM