Terms and Conditions


M/s Navia Markets Ltd  is  the Company registered under the Companies Act,   having the Corporate Office at Ganga Griha, 4th & 5th Floor, No.9, Nungambakkam High Road, Chennai 600034. Tradeplus is  the online brand of Navia Markets Ltd  together referred to as “NAVIA”


This page contains important information regarding the terms and conditions which apply to your Trading & Demat account with NAVIA, Member of NSE, BSE, NSDL and MCX registered with the Securities & Exchange Board of India ("SEBI") as a Stock Broker with SEBI Registration No.INZ000095034, NSE Member code for CM, FAO & CD: 07708, BSE Clearing No for CM, FAO & CD: 6341, NSDL DP: IN-DP-311-2017 and MCX SEBI Registration No.INZ000077130 with Membership Code: 45345. Your access to your account and the use of your account is subject to your compliance with all the terms and conditions set forth herein. Please read this page carefully and retain it for future reference.


The website is owned, operated and maintained by NAVIA, having the Corporate Office at Ganga Griha, 4th & 5th Floor, No.9, Nungambakkam High Road, Chennai 600034.


Please note that the information contained herein is subject to change without notice.


By selecting and accepting the “Terms and conditions”, during the login process or while applying for any service, the client agrees to be legally bound by these Terms and Conditions. The client agrees that NAVIA may at its sole discretion vary the terms and conditions from time to time and client agrees to abide by the same.


General terms and conditions


Before availing of online/offline trading services, the Client shall complete the registration process as may be prescribed from time to time. The Client shall follow the instruction given in the website for registering himself as an online client.


The Client agrees that all investment and disinvestment decisions are based on the Client's own evaluation of financial circumstances and investment objectives. This extends to any decisions made by the Client on the basis of any information that may be made available on the web site of NAVIA. The Client will not hold nor seek to hold NAVIA or any of its officers, directors, partners, employees, agents, subsidiaries, affiliates or business associates liable for any trading losses, cost of damage incurred by the Client consequent upon relying on investment information, research opinions or advice or any other material/information whatsoever on the web site, literature, brochure issued by NAVIA or any other agency appointed/authorised by NAVIA. 


The Client should seek independent professional advice regarding the suitability of any investment decisions. The Client also acknowledges that employees of NAVIA are not authorized to give any such advice and that the Client will not solicit or rely upon any such advice from NAVIA or any of its employees or business associates.


Online account opening


Online account opening using AADHAAR is currently available only for residents of India and for opening accounts for an individual (HUFs, corporate bodies, NRIs, etc., not eligible).


When opening an account online using AADHAAR, data will be fetched from the KYC database and cannot be edited. Client AADHAR number will be used to generate a temporary e-signature which will be used to e-sign the KYC document. The e-signature will be generated using an OTP which will sent to the client’s mobile number registered with his AADHAR number.


If client is already registered in the KRA database then account can also be opened using the KRA data and such data cannot be edited. If such data needs to be edited then account cannot be opened using information available in KRA database.  Where account is opened using KRA data, then for such account opening In person verification (IPV) is not mandatory.


KYC Registration Agency (KRA) is an agency registered with SEBI under the Securities and Exchange Board of India [KYC (Know Your Client) Registration Agency] Regulations, 2011. The KRA will maintain KYC records of the investors centrally, on behalf of capital market intermediaries registered with SEBI.


The Fees paid towards account opening charges for enabling equities as well as commodities is non-refundable


Security precaution and password


NAVIA will provide the client with a username and a trading password which will enable him to avail of the facilities of Online Trading through the NAVIA website, over the telephone through Call and Trade services using Telephone Personal Identification number (TPIN) or in any such other manner as may be permitted by NAVIA for availing of the services. NAVIA may also provide the client with the username and password for accessing its back-office for various reports, etc. All terms regarding the use, reset and modification of such password/TPIN shall be governed by information on the website.


The Client is aware that NAVIA’s Online Trading System itself generates the initial password. The Client agrees and undertakes to immediately change his initial password upon receipt thereof. The Client is aware that subsequent passwords are not known or available to NAVIA.

The Client shall be responsible for keeping the Username and Password / TPIN confidential and secure and shall be solely responsible for all orders entered and transactions done by any person whosoever through NAVIA’s Online Trading System using the Client’s Username and/or Password whether or not such person was authorised to do so.


The Client shall immediately inform NAVIA of any unauthorised use of the Client’s Username or Password / TPIN with full details of such unauthorised use including the date of such unauthorised use, the manner in which it was unauthorisedly used, the transactions effected pursuant to such unauthorised use, etc.


The Client acknowledges that he is fully aware of and understands the risks associated with availing of online trading services through internet including the risk of misuse and unauthorised use of his Username and/or Password by a third party and the risk of a person hacking into the Client’s account on NAVIA’s Online Trading / Back office System and unauthorisedly routing orders on behalf of the Client through the System. The Client agrees that he shall be fully liable and responsible for any and all unauthorised use and misuse of his Password and/or Username and also for any and all acts done by any person through NAVIA’s Online Trading / Back office System on the Client’s Username in any manner whatsoever.


Without prejudice to the provisions mentioned herein above, the Client shall immediately notify NAVIA in writing with full details if: he discovers or suspects unauthorised access through his Username, Password or Account, he notices discrepancies that might be attributable to unauthorised access, he forgets his password or he discovers a security flaw in NAVIA’s Online Trading System.


For more elaboration and details clients may review the policies/agreements/terms & conditions mentioned on the support portal, the link for which is given below:


http://support.tradeplusonline.com/solution/categories/1000101837/folders/1000197678/articles/1000074637-downloads


Trading Platforms


NAVIA presently provides 2 kinds of trading platforms – NOW and NEST.


'Neat on Web' or NOW is a shared computer-to-computer link and risk management tool for trading members, provided by NSE's subsidiary Dotex. This licensed trading software offers direct connectivity to the NSE for trade execution and data feeds through trading terminals, web-based browsers, EXE based, and mobile devices.

NEST is a licensed trading product developed by M/s Thomson Reuters. NEST system provides trading through EXE based trading terminal.

NAVIA has also developed its own trading front end called INFINI TRADING SYSTEM (ITS) using API’s from M/s Thomson Reuters. The ITS trading platform available in EXE, Mobile and Web platforms on  subscription based and the Order management system (OMS) and Risk management system (RMS) are connected through API of  the NEST trading platform.


Collectively all the platforms constitute the NAVIA’s Online Trading System


Orders


All orders for purchase, sale or other dealings in securities and other instructions routed through the NAVIA’s Online Trading System via the Client’s Username shall be deemed to have been given by the Client.


The client agrees to provide information relating to customer user identification number (TPIN), and such other information as may be required while placing orders on the telephone (Centralized Dealing Desk) to determine the identity of the client.


The orders and instructions and all contracts and transactions entered into pursuant thereto and the settlement thereof will be in accordance with the Exchange Provisions.


NAVIA may from time to time impose and vary limits /leverage on the orders which the Client can place through NAVIA’s online trading System (including exposure limits, turnover limits, single order quantity and value, value and/or kind of securities in respect of which orders can be placed, the companies in respect of whose securities orders can be placed, etc.). The Client is aware and agrees that NAVIA may need to vary or reduce the limits/leverage  or impose new limits urgently on the basis of the NAVIA’s risk perception and other factors considered relevant by NAVIA, and NAVIA may be unable to inform the Client of such variation, reduction or imposition in advance. The Client agrees that NAVIA shall not be responsible for such variation, reduction or imposition or the Client’s inability to route any order through NAVIA’s Online Trading System on account of any such variation, reduction or imposition of limits/leverages . The Client understands and agrees that NAVIA may at any time, at its sole discretion and without prior notice, prohibit or restrict the Client’s ability to place orders or trade in securities through NAVIA.


Though orders will generally be routed to the Exchange’s computer systems within a few seconds from the time the order is placed by the Client on NAVIA’s Online Trading System, NAVIA shall not be liable for any delay in the execution of any order or for any resultant loss on account of the delay.

The client agrees NAVIA may impose scripwise surveillance or such other conditions as to scripwise limits, etc. The client also understands that NAVIA may impose various surveillances which may differ from client to client on the basis of the NAVIA’s risk perception and other factors considered relevant by NAVIA.


In case of a market order, the Client agrees that he will receive the price at which his order is executed by the exchange’s computer system; and such price may be different from the price at which the security is trading when his order is entered into NAVIA’s Online Trading System.

For more elaboration and details of the risk management system clients may review the policies/agreements/terms & conditions mentioned on the support portal, the link for which is given below:

http://support.tradeplusonline.com/solution/categories/1000101837/folders/1000197678/articles/1000074637-downloads


Trading, settlement and accounts


The client agrees that all orders placed through the trading system shall be forwarded by the system to the Exchange. All orders placed otherwise than through the trading system shall be forwarded by the system to Exchange terminals or any other order execution mechanism at the discretion of NAVIA.

Trade confirmations will be sent to the client by the trading system, email or SMS after the execution of the order and this shall be deemed to be valid delivery thereof by NAVIA. It shall be the responsibility of the client to review immediately upon receipt, whether delivered to him by trading system, email, SMS or any other electronic means all confirmations of order, transactions, or cancellations. It shall be the responsibility of the client to follow up with NAVIA for all such confirmations that are not received by him within a stipulated time.


The client shall bring any errors in any report, confirmation or contract note of executed trades (including execution prices, scripts or quantities) to NAVIA’s notice in writing by an email to support@tradeplusonline.com within twenty four hours of receipt of the concerned report, confirmation or contract note. Any other discrepancy in the confirmation or account shall be notified by the client to NAVIA in writing via email within twenty four hours from the time of receipt of the first notice. In all cases, NAVIA shall have a right to accept or reject the client’s objection.


There may be a delay in NAVIA receiving the reports of transaction, status, from the respective exchanges or other persons in respect of or in connection with which NAVIA has entered into contracts or transactions on behalf of the clients. Accordingly NAVIA may forward to the client late reports in respect of such transactions that were previously unreported to him as been expired, cancelled or executed. The client shall not hold NAVIA responsible for any losses suffered by the client on account of any late reports, statements or any errors in the report / statements computed by or received from any exchange.


The client agrees that if, for any circumstance or for any reason, the markets close before the acceptance of the Order by the Exchange, the order may be rejected. The client agrees further, that NAVIA may reject Orders if the same are rejected by the Exchange for any reason. In case of rejection of an order due to rejection by the Exchange, the client agrees that the order shall remain declined and shall not be re-processed, in any event.

NAVIA may, at its sole discretion, reject any order placed on the trading system / website or in any other manner due to any reason, including but not limited to the non-availability of funds in the trading account of the client, non-availability of securities in the Demat account of the client with a designated depository participant, insufficiency of margin amount if the client opts for margin trading, suspension of scrip- specific trading activities by or on an Exchange and the applicability of circuit breaker to a scrip in which orders are placed.


The client agrees that, if the order is not accepted on the trading system / website for any reason, NAVIA shall have the right to treat the order as having lapsed or rejected from the trading system.


The client is aware that the electronic trading systems either at the Exchange or in the office of NAVIA offices are vulnerable to temporary disruptions, breakdowns or failures. In the event of non- execution of trade orders or trade cancellation due to the happening of such events or vulnerabilities due to failure / disruption / breakdown of system or link, NAVIA shall be entitled to cancel relative request/(s) with the Client and shall not be liable to execute the desired transactions of the client’s. In such event, NAVIA does not accept responsibility for any losses incurred / that may be incurred by the Client due to such eventualities which are beyond the control of NAVIA.


NAVIA may at its sole discretion permit execution of orders in respect of securities, irrespective of the amount in the balance of the account of the client.

The client agrees to abide with and be bound by all the rules, regulations and bye-laws of the Exchange as are in force pertaining to the transactions on his behalf carried out by NAVIA and the orders placed by him on the trading system / website or any other manner.


NAVIA shall not be responsible for any order, that is made by the Client by mistake and every order that is entered by the Client through the use of the allotted user name and the security code(s) / password shall be deemed to be a valid order for which the Client shall be fully responsible.


Cancellation or modification of an order pursuant to the client’s request in that behalf is not guaranteed. The order will be cancelled or modified only if the client’s request for cancellation and modification is received and the order is successfully cancelled or modified before it is executed. Market orders are subject to immediate execution wherever possible and product conversions are available online, and if at any time the client wants to convert the executed order from one product type to another product type for example NRMLS to MIS or vice versa, it will be carried out, only if the client’s request for the product conversion is received before the stipulated time of intraday auto square off and if sufficient margins are available for product conversion.


The client shall not be entitled to presume an order having been executed, cancelled or modified/product converted until a confirmation from NAVIA is received by the client. However, due to technical other factors the confirmation may not be immediately transmitted to or received by the client and such a delay shall not entitle the client to presume that the order has not been executed cancelled or modified unless and until NAVIA has so confirmed in writing.


The pending orders shall be governed as per the exchange systems, after the market is closed for the day.


NAVIA shall issue contract notes in terms of the SEBI (Brokers and Sub-Brokers) Rules and Regulations, 1992, within 24 hours of the execution of the trade. Such a contract note, if issued in physical form shall be dispatched by NAVIA by post/courier, at the address mentioned in this agreement or at any other address expressly informed to NAVIA by the client. The client agrees that NAVIA to issue the contract note in digital form which shall be sent by way of email to the address provided by the client. NAVIA shall not be responsible for the non-receipt of the trade confirmation due to any change in the correspondence address of the Client not intimated to NAVIA in writing. Client is aware that it is his responsibility to review the trade confirmations, the contract notes, the bills or statements of account immediately upon their receipt. All such confirmations and statements shall be deemed to have been accepted as correct if the client does not object in writing to any of the contents of such trade confirmation/intimation within 24 hours to NAVIA.

NAVIA may allow/disallow client from trading in any security or class of securities, or derivatives contracts or any other trading products and impose such conditions including scrip-wise conditional trading for trading as it may deem fit from time to time.


For more elaboration and details clients may review the policies/agreements/terms & conditions mentioned on the support portal, the link for which is given below:

http://support.tradeplusonline.com/solution/categories/1000101837/folders/1000197678/articles/1000074637-downloads


Margin


The Client agrees and undertakes to immediately deposit with NAVIA such cash, securities or other acceptable security, which NAVIA may require as margin. The Client agrees that NAVIA shall be entitled to require the Client to deposit with NAVIA a higher margin than that prescribed by the Exchange. NAVIA shall also be entitled to require the Client to keep permanently with NAVIA a margin of a value specified by NAVIA so long as the Client desires to avail of the Online Trading Service of NAVIA.


The Margin will not be interest bearing. NAVIA shall have, at its sole discretion, the irrevocable right to set off a part or whole of the Margin i.e., by the way of appropriating of the relevant amount of cash or by sale or transfer of all or some of the Securities which form part of the Margin, against any dues of the Client or of a member of the group of the Client (for the purposes of these Terms, "Group" shall mean all the individuals, group companies, firms, entities and the persons as specified in the schedule to the Member Client Agreement) in the event of the failure of the Client or a member of the Group of the Client to meet any of their respective obligations under these Terms.


The client agrees and authorises NAVIA to determine the market value of securities placed as margin after applying a haircut that NAVIA may deem appropriate. The client undertakes to monitor the market value of such securities on a continuous basis. The client further undertakes to replenish any shortfall in the value of the margin consequent to a fall in the market value of such securities placed as margin immediately whether or not NAVIA intimates such shortfall.


NAVIA may at its sole discretion prescribe the payment of Margin in the form of cash instead of or in addition to margin in form of securities. The Client accepts to comply with the requirement of NAVIA with regards to payment of Margin in the form of cash immediately. Without prejudice to the stock broker's other rights (including the right to refer a matter to arbitration), the stock broker shall be entitled to liquidate / close out all or any of the client's positions for non- payment of margins or other amount, outstanding debts, etc., and adjust the proceeds of such liquidation / close out, if any, against the client's liabilities / obligations. Any and all losses and financial charges on account of such liquidation / closing-out shall be charged to and borne by the client.


The client agrees to abide by the exposure limits, if any, set by the stock broker or by the Exchange or Clearing Corporation or SEBI from time to time.

The client is also aware that NAVIA is required to deposit sufficient margin with the Exchange to enable all its eligible clients to trade subject to such limits as may be imposed by NAVIA on the basis of NAVIAs' Risk perception and other factors considered relevant by NAVIA. However, there may be circumstances when the deposits made by NAVIA with the Exchange may not be sufficient in times of extreme volatility and trading terminals of NAVIA may get temporarily suspended because of the cumulative effect of non-meeting of obligation by various clients as per this agreement. In these circumstances, no client shall have the right to claim any damages from NAVIA for any loss that they might incur on account of such suspension of trading.


The Client agrees that any securities/cash placed by him/her/it as margin may in turn be placed as margin by NAVIA with the Exchanges, clearing corporation or banks or such other institution as NAVIA may deem fit. The Client authorises NAVIA to do all such acts, deeds and things as may be necessary and expedient for placing such securities/cash with the Exchanges/clearing corporations/Banks/Institutions as margin.

Any reference in these terms to sales or transfer of Securities by NAVIA shall be deemed to include sale of the Securities which form part of the Margin maintained by the Client with NAVIA. In exercise of NAVIA's right to sell securities under the Agreement, the Client agrees that the choice of specific securities to be sold shall be solely at the discretion of NAVIA.

For more elaboration and details on margin requirements clients may review the policies/agreements/terms & conditions mentioned on the support portal, the link for which is given below:

http://support.tradeplusonline.com/solution/categories/1000101837/folders/1000197678/articles/1000074637-downloads


Maintenance of trading account


Money pay-in to NAVIA - The Client agrees that all payments due to NAVIA will be made within the specified time and in the event of any delay, NAVIA may refuse, at their discretion, to carry out transactions or closeout the position and the costs/losses if any, thereof shall be borne solely and completely by the client. All payments made to NAVIA shall be from the registered bank account of the client and shall not to be from any third party.

Money payout to NAVIA - Notwithstanding anything contained in any other agreement or arrangement, if any, between the parties hereto, the client hereby authorizes NAVIA to release all payments due to him from the trading account maintain with NAVIA, against specific request in this behalf.

Securities pay-in to NAVIA - All delivery to be effected to NAVIA for a trade, must be made within 24 hours from the execution of the sale order or one day before the pay-in date, whichever is earlier. Losses, if any, that may accrue in the event of a default in completing the delivery on the exchange by NAVIA as a result of any delay in the delivery by the client, shall be borne solely and completely by the client. Losses for the purposes of this clause shall include auction debits/ penalty charges/interest  if any incurred as a result of non-delivery of securities on the settlement date on the exchange. No third party shares will be sold through NAVIA or third party payment should be made to NAVIA and client will be solely responsible for any violation. If the client has sold any securities from the exchange against purchase in previous settlements, such sale shall be at the sole risk as to costs and consequences thereof of the client.


Securities pay-out by NAVIA - NAVIA may directly credit the demat account of the client with the depository participant or maintain the securities in the house account of NAVIA until the client has paid for the securities in full. If the client fails to pay for the securities purchased in full then NAVIA reserves the right to sell the unpaid securities and related costs to recover its dues. The client is expected to monitor and pay for his securities purchased in full within settlement date.


Provided that if the order placed by the client through the trading system / website or otherwise is for securities which are in the no-delivery period, such securities shall be credited to the trading account of the client only at the time of settlement of trades, as per the schedule of the Exchange. However, if any sum due from the client, NAVIA may withholds the credit of securities to the demat account of the client. However, the client authorizes NAVIA to withhold the securities to meet liabilities of client to NAVIA under this agreement.


NAVIA is entitled to consider any sum or money or security lying to the credit of the client as margin received.


Running Account settlement of funds and Securities. 


Navia as per the rules and regulations of the Exchanges shall settle the funds and securities of the client, on a monthly/quarterly basis and this may lead to the insufficient account balances or margins for trading. Further, the client agrees that, Navia shall not be responsible for any loss due to order rejections or for the non execution of the orders on time.

 

Suspension of trading account


The client is aware that, if there are no trades in the trading account for a period of six months, Navia shall suspend the trading account from further trading as per the rules and regulations of the exchanges. Further if at any time if the client wants to login to the online trading platform, the client has to send an e-mail to support@tradeplusonline.com to activate the account for the trading or use the facility provided in the mobile APP for activating the suspended account. Navia upon receipt of the client e-mail may activate the trading account within two workings days, and shall reset the password for the client login and trading. The client further agrees that, Navia shall not be responsible for any kind of loss due to the suspension of the trading account.

For more elaboration and details clients may review the policies/agreements/terms & conditions mentioned on the support portal, the link for which is given below:

http://support.tradeplusonline.com/solution/categories/1000101837/folders/1000197678/articles/1000074637-downloads


INFINI MF - Mutual funds


INFINI MF is only an order collection platform that collects orders on behalf of clients and places them on BSE StarMF for execution. The Client expressly agrees that NAVIA is not liable or responsible and does not represent or warrant for any damages regarding non-execution of orders or any incorrect execution of orders with regard to the funds chosen by the Client due to, but not being limited to, any link/system failure, sufficient/insufficient funds in the trading account which may occur at the end of the client, NAVIA or the exchange platform.

For more elaboration and details clients may review the policies/agreements/terms & conditions mentioned on the support portal, the link for which is given below:

http://support.tradeplusonline.com/solution/categories/1000101837/folders/1000197678/articles/1000074637-downloads


Margin Trade Funding (MTF) 


Navia offers the Margin Trade Funding facility to its clients, to buy the securities with the limited margin as approved by SEBI, and can hold the shares for a long period in the MTF account by making the margin short falls in the form of cash or in securities. This MTF facility is offered online to the client’s and the client’s can trade on the MTF approved securities by transferring the margin as cash or approved securities. The terms and conditions will apply to this MTF trading and the client have to execute a separate agreement as approved by SEBI to transact in the shares and securities.

For more elaboration and details clients may review the policies/agreements/terms & conditions mentioned on the support portal, the link for which is given below:

http://support.tradeplusonline.com/solution/categories/1000101837/folders/1000197678/articles/1000074637-downloads


Subscription Management Portal (SMP)


SMP is the online portal offered by NAVIA, to its client’s to subscribe/unsubscribe the different trading plans (brokerage plans) in the segments of Equity, Currency and Commodity. The terms and conditions that will apply to the Subscription Management Portal and Package(s) are given in the links below for the trading in the segments of Equity, Currency and Commodity. The clients are requested to read carefully and understand the terms and conditions before subscribing /opting for these Value Pack and Base Pack services.

For more elaboration and details clients may review the policies/agreements/terms & conditions mentioned on the support portal, the links for which is given below:

https://drive.google.com/file/d/1BHRWIeFD3hjy5uPwhzV2RAHg4mbIpa53/view

http://support.tradeplusonline.com/solution/categories/1000101837/folders/1000197678/articles/1000074637-downloads


Representations and warranties


The Client hereby warrants that he is capable of executing the present agreement and that the terms of the present are not in contravention of any rights of any party with whom such client has any agreements, at any time prior to the execution of this agreement.

He agrees to provide and continue to provide all details about themselves as may be required by NAVIA, including but not restricted to PAN Number or Aadhar card or Unique Identification Number (issued by SEBI) , and states all details and facts represented to NAVIA are true.

The Client is aware and acknowledges that trading over the internet involves many uncertain factors and complex hardware, software, systems, communication lines, peripherals, etc., which are susceptible to interruptions and dislocations; and the Online Trading Service of NAVIA may at any time be unavailable without further notice. NAVIA and the Exchange do not make any representation or warranty that the Online Trading Service of NAVIA will be available to the Client at all times without any interruption. The Client agrees that he shall not have any claim against the Exchange or NAVIA on account of any suspension, interruption, non-availability or malfunctioning of the Online Trading System or Service of NAVIA or the Exchange's service or systems for any reason whatsoever.


NAVIA states that it has complied with and will continuously comply and if not proposes to comply with all statutory and regulatory directions to offer the Internet Trading services through the website https://tradeplusoline.com and sub domains of tradeplusonline.com  for dealing in cash, Mutual Fund and derivatives segment of the exchange.


The Client warrants that all or any of the securities deposited by him with NAVIA in respect of margin requirements or otherwise, are owned by him and the title thereof is clear and free of encumbrances.


The Client/s agree to indemnify and hold NAVIA harmless against any loss that may be suffered by it, its customers or a third party or any claim or action that may be initiated by a third party which is in any way the result of improper use of user ID and password by the Client/s.


The Client hereby confirms and warrants that the Client authorises NAVIA to take all such steps on the Client’s behalf as may be required for provisions or to complete or settle any transactions entered into through or with NAVIA or executed by NAVIA on behalf of the Client. However, nothing herein shall oblige NAVIA to take such steps.

 

Fees and brokerage


The Client agrees to pay to NAVIA brokerage, commission, fees, and the regulatory charges like, Exchange penalties, GST other taxes, stamp charges transaction expenses and clearing charges etc. as they exist from time to time and as they apply to the Client's account and transactions, and for the services that he receives from NAVIA.

A schedule of brokerage, fees and commissions, applicable service and other taxes and other transaction expenses is displayed by Navia on its website through the link given below and shall be provided by NAVIA to the Client from time to time upon request by the Client.

http://support.tradeplusonline.com/support/solutions/articles/1000127906-tradeplus-brokerage-and-other-charges-list


Investment or any other advice


The Client agrees that none of the services available on the website shall amount to investment advice on the part of NAVIA.

The Client agrees that in the event of NAVIA or any employee or official of NAVIA, providing any information, recommendation or advice to the client, the client may act upon the same at the sole risk and cost of the client, and NAVIA shall not be liable or responsible for the same.

NAVIA, and its officers, directors, partners, employees, agents and affiliates will have no liability with respect to any investment decisions or transactions of the client


Miscellaneous


NAVIA does not warrant that the service will be uninterrupted or error-free. The service is provided in an "as is" and "as available" basis without warranties of any kind, either express or implied, including, without limitation, those of merchantability and fitness for a particular purpose. The client agrees that NAVIA shall not be held responsible for delays in transmission of orders due to breakdown of the system or failure of communication facilities either due to the fault of the systems of NAVIA or of the Exchanges or otherwise or for any other delay beyond the reasonable control of NAVIA due to a breakdown or failure of communication facilities or for any other delay beyond the reasonable control of NAVIA.

All modification to this Agreement shall be made solely at the discretion of NAVIA and shall be intimated to the client by a suitable modification to the terms and conditions or other applicable section on the website or in any other manner.


Indemnity


In the event of death or insolvency of the client, winding up or liquidation, or their otherwise becoming incapable of receiving and paying for or delivering or transferring securities which the client has ordered to be bought or sold, NAVIA may close out the transaction of the client and the client or his legal representative shall be liable for any losses, costs and be entitled to any surplus which may result therefrom.

The client is aware that authentication technologies and strict securities measures are required for internet trading through order routed system and undertake to ensure that the password of the client and /or their authorized representatives are not revealed to any third party. The client also agrees to indemnify NAVIA from any loss, injury, claim or any action instituted against NAVIA arising from the misuse of the password by any party.


Force majeure


NAVIA shall not be responsible for delay or default in the performance of their obligations due to contingencies beyond their control, such as (including but not limited to) losses caused directly or indirectly by exchange or market rulings, suspension of trading, fire, flood, civil commotion, earthquake, war, strikes, failure of the systems, failure of the internet links or government / regulatory action.


Severance


In the event of any one or more of the provisions contained in this Agreement becoming invalid, illegal or unenforceable in any respect under any law for the time being in force, the validity, legality and enforceability of the remaining provisions contained herein shall not in any way be prejudiced or affected thereto.


Notice


All notices, correspondences or communications issued under this agreement shall be served in any one or more of the following modes of communications and such notice or communication shall be served at the ordinary place of residence and/or last known web address / residing address and / or at the ordinary business address of the party to this agreement such as -

  • By hand
  • Delivery by post/courier
  • By registered post
  • By email
  • By affixing it on the door at the last known business or residential address.
  • By oral communication to the party or on the last known telephone number or on the recording machine of such number.
  • By advertising in at least one prominent daily newspaper having circulation in the area where the last known business or residential address of the party is situated.
  • By notice posted on the notice board of the Exchange if no address is known. Any communication sent by NAVIA to the Client shall be deemed to have been properly delivered or served, if such communication is returned on NAVIA as unclaimed / refused / undelivered, if the same was sent in any one more of the above modes of communication to the ordinary place of residence and / or last known web address /residing address and / or at the ordinary business address of the party to this agreement.


For more elaboration and details clients may review the policies mentioned on the support portal, the link for which is given below:


http://support.tradeplusonline.com/solution/categories/1000101837/folders/1000197678/articles/1000074637-downloads


By selecting and accepting the “Terms and conditions” and , during the login process or while applying for any service, the client agrees to be legally bound by these Terms and Conditions. The client agrees that NAVIA may at its sole discretion vary the terms and conditions from time to time and client agrees to abide by the same.