Find below the steps to check the status of your Trading Account and the segments to which it has been enabled:
Step 1: Logon to www.tradeplusonline.com
Step 2 : Click on BACKOFFICE
Step3: Click on the Link Profile on Left top of the screen
Step 4: Click on the Menu "Registration":
There should be a activation segment against each of the segment you wish to trade.
If there is a date under the Suspension date column, you need to send an email to firstname.lastname@example.org from your registered email ID to activate it.
If there is data under the Close Date column, you need to open your trading account again . You email email@example.com or call 1800-425-75757