As per SEBI and exchange rules, 3rd party fund transfers cannot be accepted. Hence credit cannot be given to your ledger. For taking the refund of the amount, you need to

Email us at, intimating us of the NEFT /cheque transfer from 3rd party account

Attach a proof of NEFT transaction with the UTR number (Unique Transaction Reference number) /scanned copy of cheque with the email

Attach a proof of being debited in bank account too (e.g bank statement copy) with the email

Upon receiving the necessary proofs and emails from you, we will check our bank statement for the necessary credit. If the credit is received from 3rd party then we will transfer the amount back to the bank account from which the amount was transferred.